faq

What is bit-chain.club?

bit-chain.club is an online investment platform where you make an investment and earn profits for life. You see returns every hour of every day.

What is the legitimacy of your business?

bit-chain.club is a registered company in United Kingdom. To view our registration certificate please click on the following link: bit-chain.club.

Who manages the investment portfolio?

In the The investment portfolio is managed by our team of financial specialists with strong command in finance allows for effective analysis of the market and financial situation. The Company employs experts on the full-time basis who have been working on the currency exchange market for more than 7 years on average. Our financial team also includes specialists who are experts in evaluating new private businesses called start-ups which have most chances to grow into large-scale and highly profitable enterprises." section.

Is this a safe investment?

YES. We ensure that the safety of your investment remains our top priority and employ the best technical minds to create multiple layers of protection which involves using DDoS and SSL.

How do I open my bit-chain.club account?

It's quite easy and convenient. Follow this link, fill in the registration form and then press "Register".

How can I make a deposit?

In the "Make A Deposit" section of your account, select the necessary investment plan, enter the amount, select the payment source (send the amount from a BitCoin wallet or invest from the account balance) and click on Spend button. After that, the system would suggest you a BitCoin address where you need to send money. Note that you have to make this payment from your BitCoin wallet.

What payment tool can I use for investments and earnings?

Given the fact that our company is involved in cryptocurrency mining, BitCoin is our only payment method.

I wish to invest with bit-chain.club but I don't have a BitCoin address. Where can I register it?

You can invest with any service which is the provider of Bitcoin wallets (addresses). If you do not have such a wallet, please register it at the following address https://blockchain.info/wallet/#/signup or https://www.coinbase.com/signup?email= or https://coinpayments.net

When registering I am asked to enter a BitCoin address. What is that?

Bitcoin address is your ID (account, wallet number), starting with 1 or 3 and containing 27-34 alphanumeric Latin characters (other than 0, O, I). The address can also be represented as a QR-code, it is anonymous and does not contain information about the owner.

How do I know the current BitCoin exchange rate?

Use any online converter to find out about the actual value of Bitcoin. The most popular service is a https://preev.com

I can't find the answer to my question

Write us with the help of the form of "Support".

Where can I buy BitCoin?

You can find cryptocurrency sellers here: https://howtobuybitcoins.info

How much can I invest here?

Each of your deposits can be for any amount from 10 USD, and there is no maximum. The number of such deposits is not limited.

I made a mistake during the registration and entered an incorrect email. How to fix it?

You cannot. You can not change your username or email. The only solution is to re-register your account.

How fast will my deposit be credited into my account?

Your deposit will be added after 3 confirmations of network. This process takes from 1 to 24 hours. If you still don't know what Bitcoin confirmations are visit this site and read information here:

What is the BitCoin confirmation?

All BitCoin operations are confirmed by a BitCoin network. Every single computer in the BitCoin network confirms your transaction, increasing the total number of confirmations. When the number of confirmations reaches a specific threshold, usually from 3 to 6, the funds appear in the recipient account. Usually, such a process takes from up to 90 minutes.

What if after 6 confirmations my active deposit equals 0?

Address the technical support service via the feedback form in the "Support" section or via support@bit-chain.club and send the following data: 1) your login, 2) the exact amount of the deposit in Bitcoin, and 3) the address, to which the payment was sent.

How many deposits can I have simultaneously?

You can have several deposits, we do not limit their number. Each of your deposits has unique conditions, proper time of profit accrual and profit margins.

When will the first profit be generated?

Profit is generated on a hourly basis, the first accrual will be after 1 hour since your deposit is active.

Do I get profit every day, even on weekends?

Yes, of course. Profit is generated on an ongoing basis, 7 days a week.

Do you make payments on weekends?

Yes, profits are also accrued on Saturdays and Sundays.

Is there a possibility of automatic reinvestment of profits (compounding)?

No, compounding is not provided.

Can I make a deposit directly from my balance or shall I first withdraw the funds?

Our system allows you to accumulate funds on the balance of your account, which you can use as a source for the creation of a new deposit.

How can I withdraw funds?

Login to your account using your username and password and click on "Withdraw Funds" section.

What is the minimum amount I can withdraw?

You can create a request for withdrawal of any amount that is equal to or greater than 0.01 USD. After I make a withdrawal request, when will the funds be available on my BitCoin wallet? The system works in an automatic mode, which means that you get paid immediately after creating your query.

What is the referral commission?

bit-chain.club offers 2 levels of referral commissions - 5% commission for every deposit that your direct referral makes from his BitCoin wallet, 2nd level referral commission is 2%.

Do I have to have my own deposit in order to receive referral commissions?

To use your affiliate link and to receive referral commissions, it is not necessarily to have your own active deposit.

I can't enter my account! What to do?

Check the login data: your username and password. If you are sure you enter correct data, but it is not possible to access the account, use the password reset function, which is located below the login form. Click on forgot password link, type your username or e-mail and you'll receive a confirmation code to your email for resetting your password.

How can I change my password?

You can change your password directly from your members area by editing it in your personal profile.

I didn't set Bitcoin address during registration or specified it wrong. What to do?

You can always add/edit your Bitcoin address in "Edit Account" section. To do this, you will need to get an email with a confirmation code. Please note that the email may appear in the spam folder.

I don't receive emails from the company! Why?

Check the spam folder in your mailbox. If the problem is not solved, contact your email provider. We strongly recommend that you use the service @gmail.com to work with the website.

How can I check my account balances?

You can access the account information 24 hours, seven days a week over the Internet.

May I open several accounts in your program?

Yes, but we strongly recommend that you register one account and use it for investment. It will allow to reduce load on the server and database, as well as prevent any possible problems.

Can my relatives register from my IP address?

Yes, it is allowed

What investment terms does bit-chain.club offer?

Depending on the investment plan and the amount of the deposit, your hourly earnings can range from 40% to 150%. Accruals are made Hourly (every 60 mins), and on a permanent basis, without the return of the initial deposit.

When will I get my deposit back?

Never, your deposit will work for 4 hours and bring you a hourly profit. You can not withdraw it.

I made a request to withdraw profit, but it is pending! What to do?

The most likely cause of the payment delay is invalid Bitcoin address in your "Edit Account" section, or its absence, check it out first.

How can I cancel a payment?

You can do it yourself in the Withdrawals History section by clicking [cancel].

My withdrawal request is processed, but the amount did not get in my Bitcoin wallet. Why?

Bitcoin transactions are required confirmation from bitcoin network unfortunately that is not what we controlled so you just have to wait a little bit while it appears on your account. After transaction is broadcast on bitcoin live network and confirmed it will appear in your bitcoin wallet. All this process is automatically performed you do not have to do anything.

How can I contact you in case of problems on the website?

You can contact us around the clock via the support form or email support@bit-chain.club. We will promptly respond to any problems.

Do you charge any fees to withdraw funds?

No, our clients do not have to bear any fees while withdrawing their funds.

What do I need to do to earn referral commissions?

You just need to register and use your referral link to attract new investors.

Do I need to have own deposit to receive referral commissions?

No, own deposit is not mandatory.

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